We provide support for users who activated Crystal TV functionality via SMS.

Email to support@crystal.tv, please specify your mobile phone number you activated the product via, otherwise your message will be ignored. For iPad, iPhone or iPod Touch devices, please provide us with your device unique identifier (UDID), which is available in iTunes application.

Usually the activation code SMS comes in few minutes after activation request. In the case of SMS provider technical difficulties it may take up to an hour. Please do not write to us until that time. Your activation period starts exactly in the moment you enter the code.

If you have purchased activation code via PayPal and did not receive it, please enter Transaction ID in the following field and you'll get the code: